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Getting started

Setup guide

Five steps take Cash on Delivery from installed to live at checkout. They're the same five steps as the setup checklist on your app Dashboard. Only the first two are required.

The setup checklist on the app Dashboard
Tip: You don't have to do it all at once. The checklist detects each step from your store's settings and picks up where you left off.

1. Add a Cash on Delivery payment method

Shopify needs a payment method the app can treat as Cash on Delivery.

  1. In your Shopify admin, go to Settings → Payments.
Shopify Payments settings
  1. Under Manual payment methods, click Add manual payment method.
Adding a manual payment method in Shopify
  1. Choose Create custom payment method, name it something clear such as Cash on Delivery, and save.
Note: The app finds this payment method by its name. If you rename it later, select it again in Limit COD.

2. Turn on COD Limit and select your payment method

This tells the app which payment method is Cash on Delivery.

  1. In the app, open Limit COD.
  2. Turn Status on.
The Limit COD status toggle
  1. Under Payment Method, select the payment method you created in step 1.
Selecting the Cash on Delivery payment method
  1. Add any restrictions you need: order total, location, products, customer tags and so on. The Limit COD guide explains each one.
  2. Click Save.
COD restrictions in Limit COD

3. Add a Cash on Delivery shipping rate (optional)

Add a separate shipping rate for COD if you want to charge a static COD fee (step 5) or show COD orders as their own delivery option. Skip this if you use the same shipping rates for prepaid and COD orders.

  1. Go to Settings → Shipping and delivery.
Shopify Shipping and delivery settings
  1. Open the shipping zone your customers order from and click Add shipping option.
Adding a shipping option to a zone
  1. Give it a clear name, such as Cash on Delivery, COD – Standard or COD – Express.
Naming the COD shipping rate
Tip: Don't need a COD shipping rate? Mark this step done on the checklist and move on.

4. Keep delivery options in sync (optional)

When one of your rules hides Cash on Delivery, the COD shipping rate from step 3 can still show at checkout. Link them so it's hidden too.

  1. On the Limit COD page, find Keep Delivery Options in Sync.
  2. Turn on Also hide the matching delivery option when Cash on Delivery is hidden.
  3. Select the delivery option(s) used for COD, such as the rate from step 3.
Keep Delivery Options in Sync settings
Tip: No separate COD shipping rate? Mark this step done without turning it on.

5. Add a Cash on Delivery fee (optional)

  1. In the app, open Fee Settings.
  2. Choose Static Fee (tied to a shipping rate, every plan) or Dynamic Fee (worked out live at checkout; needs the Pro plan or higher and a Shopify Plus store).
  3. Enter the fee and save.

The COD fees guide covers both modes in detail.

You're done

Once steps 1 and 2 are complete, Cash on Delivery is live at checkout and the checklist shows Setup complete. Add steps 3–5 whenever they suit your store.

Want shoppers to know about COD before checkout? Add the product page badge. If COD isn't showing where you expect, start with the FAQ.

Can't find what you're looking for, or hit a bug? Contact support or email help.zainabfatima@gmail.com